Terms & Conditions

These Terms & Conditions ("Terms", "Terms of Service", or "Agreement") govern access to and use of the Axiorem platform, website, applications, software, APIs, artificial-intelligence services, learning-management functionality, training-generation functionality, document-processing functionality, content-generation systems, learning exports, integrations, and related services (collectively, the "Service") provided by WELLNESS WIZARD PRIVATE LIMITED, operating under the name Axiorem ("Axiorem", "we", "us", or "our").

By accessing, registering for, purchasing, subscribing to, or otherwise using the Service, you ("User", "you", or "your") agree to be bound by these Terms.

Where you access the Service on behalf of a company, organization, institution, partnership, government entity, or other legal entity ("Organization"), you represent and warrant that you have authority to bind that Organization to these Terms. In such circumstances, "you" and "your" shall include the Organization.

If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Axiorem.

The Service is primarily designed for business, organizational, educational, professional, compliance, training, operational, and workplace use.

Axiorem may restrict or prohibit use by persons who do not meet applicable minimum-age requirements or by persons whom Axiorem reasonably believes should not have access to the Service.

You may use the Service only if all of the following conditions are satisfied:

Certain features require an Account.

You may authenticate through authentication methods supported by Axiorem, including third-party identity providers such as Google, where offered.

You are responsible for:

Axiorem provides an AI-native platform intended to help Organizations transform existing knowledge and operational material into structured learning, training, assessment, and operational experiences.

Depending on the applicable plan and functionality, the Service may allow Users to perform the activities listed below.

Axiorem may add, remove, modify, replace, suspend, or improve features from time to time.

No particular feature, model, interface, output format, integration, or workflow is guaranteed to remain available indefinitely unless expressly agreed in a written enterprise agreement.

As between you and Axiorem, you retain ownership of Customer Content that you lawfully provide to Axiorem.

Nothing in these Terms transfers ownership of Customer Content to Axiorem except as expressly necessary to provide the Service.

You grant Axiorem a non-exclusive, worldwide, limited, royalty-free license to host, reproduce, transmit, process, extract, transform, index, retrieve, display, format, analyze, and otherwise process Customer Content solely to provide and operate the Service and perform requested functionality.

Axiorem will not obtain ownership of Customer Content merely because the Service processes it.

You remain responsible for the Customer Content you submit and whether you have the rights, permissions, and lawful basis necessary to upload and process it.

Axiorem may process Customer Content through temporary storage, extraction, ingestion, indexing, chunking, retrieval, artificial-intelligence processing, and other technical operations necessary to provide the Service.

Where the Service is designed to delete original uploaded files after successful ingestion, such deletion is subject to the actual implementation of the relevant Service and may be affected by temporary processing requirements, security systems, backups, logs, legal requirements, technical failures, or other operational factors.

Processed representations of Customer Content may continue to exist within the applicable Project, including indexed chunks, structured representations, embeddings, metadata, or other derived representations, until the applicable Project or data is deleted in accordance with the Service's functionality and applicable retention requirements.

Deletion of a Project may result in deletion of associated processed content, subject to reasonable technical, security, legal, backup, and operational limitations.

The specific data-handling practices applicable to personal information are described in Axiorem's Privacy Policy and, where applicable, the relevant Data Processing Addendum.

Axiorem uses AI technologies and may use third-party AI or model providers to deliver some or all AI functionality.

AI-generated outputs are produced computationally and may be incorrect, incomplete, outdated, ambiguous, misleading, inconsistent, or unsuitable for a particular purpose.

AI output is not guaranteed to be accurate, complete, legally sufficient, medically sufficient, technically sufficient, or professionally sufficient.

You are responsible for reviewing Generated Content before relying upon, distributing, publishing, assigning, deploying, or otherwise acting upon it.

Axiorem may employ retrieval, source grounding, structured generation, validation, refusal mechanisms, citation mechanisms, source references, content controls, or other safeguards intended to improve reliability.

Such safeguards do not guarantee that Generated Content will always be accurate or free of hallucination, omission, misinterpretation, duplication, or other error.

Axiorem may be used to create training and learning materials relating to safety, workplace operations, compliance, law, regulation, healthcare, cybersecurity, engineering, quality, human resources, financial services, or other regulated or consequential subject matter.

Axiorem does not independently certify that Generated Content complies with OSHA, ISO standards, HIPAA, GDPR, DPDP requirements, employment law, safety regulations, industry certification requirements, governmental requirements, accreditation requirements, professional licensing requirements, contractual obligations, or other legal, regulatory, professional, or industry requirements.

Generated Content must not be treated as a legal opinion, professional safety determination, medical advice, regulatory certification, engineering sign-off, employment decision, or other professional determination merely because it was generated by Axiorem.

Customers remain responsible for final review, approval, deployment, regulatory suitability, employee suitability, legal compliance, and determining whether training is appropriate for the intended population.

Where applicable, a qualified professional, safety officer, compliance officer, legal professional, medical professional, engineer, or other suitably qualified reviewer should review high-risk material before deployment.

Axiorem may generate courses, modules, assessments, questions, scenarios, answer keys, explanations, learning objectives, checklists, simulations, certificates, SCORM packages, training plans, and related learning content.

The Customer is responsible for determining whether generated material accurately reflects the Customer's authoritative source, is suitable for the relevant employee or learner population, satisfies required accessibility standards, meets applicable legal or regulatory requirements, uses appropriate assessment difficulty and pass criteria, and has been reviewed by an appropriate person.

Axiorem does not guarantee compatibility with every LMS, SCORM implementation, browser, device, authoring environment, or third-party learning platform.

The Customer must review and approve Generated Content before publishing it, distributing it, using it in employee training, using it to evaluate employees, using it for regulatory purposes, using it to make safety decisions, adopting it as an official corporate policy, or relying on it in any consequential decision.

Axiorem's provision of citations, source references, confidence scores, retrieval information, validation results, or missing-information notices does not eliminate the Customer's obligation to exercise independent judgment.

Axiorem is a technology platform and does not assume the Customer's legal duties as an employer, operator, training provider, safety manager, regulator, or compliance officer.

You must not use the Service to:

Except for Customer Content and other material owned by Users or third parties, Axiorem and its licensors retain all rights, title, and interest in the Axiorem platform and its proprietary components.

These Terms do not grant you ownership rights in the Axiorem platform, including:

Subject to third-party rights, applicable law, and any restrictions imposed by third-party model providers, Axiorem does not claim ownership of Customer-specific Generated Content merely because Axiorem generated it.

The Customer is responsible for determining whether Generated Content contains or incorporates material subject to third-party rights, licensing requirements, attribution obligations, or other restrictions.

Axiorem may retain limited technical information about generated outputs where reasonably necessary for security, troubleshooting, billing, abuse prevention, auditing, compliance, or operation of the Service.

If you provide feedback, suggestions, bug reports, improvement ideas, feature requests, or other comments regarding Axiorem ("Feedback"), you grant Axiorem a perpetual, worldwide, transferable, sublicensable, royalty-free right to use and incorporate such Feedback into its products and services.

Axiorem will not interpret Feedback alone as granting it ownership of Customer Content.

Axiorem may rely on third-party services for authentication, cloud hosting, storage, AI and model inference, embeddings, database infrastructure, analytics, communications, payments, security, monitoring, customer support, LMS integration, and other technical functions.

Your use of certain features may therefore be subject to additional third-party terms.

Axiorem is not responsible for independent failures, outages, changes, security incidents, policies, or practices of third parties except to the extent required by applicable law or expressly assumed by Axiorem under a written agreement.

Axiorem may replace or add third-party providers where reasonably necessary to operate or improve the Service.

Axiorem may transmit appropriate portions of Customer Content, prompts, instructions, or retrieved context to third-party AI providers when necessary to provide AI functionality requested by the Customer.

The applicable AI providers and subprocessors may change as the Service evolves.

Information concerning categories of processors, subprocessors, and applicable data-processing arrangements is addressed in the Privacy Policy and, where applicable, Axiorem's Data Processing Addendum.

Axiorem will not represent that Customer information is processed by a particular model or provider permanently unless expressly stated.

Model versions, providers, architectures, availability, latency, quotas, and capabilities may change.

Each party may receive non-public information from the other that is reasonably understood to be confidential.

The receiving party will use reasonable measures to protect such confidential information and will not knowingly disclose it except to personnel or contractors who need access to provide or receive the Service, applicable subprocessors subject to appropriate obligations, where required by law, where necessary to prevent serious security or legal harm, with the other party's permission, or as otherwise permitted under these Terms.

Customer Content may be treated as confidential information except where the Customer has made the material publicly available or disclosure is otherwise authorized.

Confidentiality obligations do not apply to information that the receiving party can demonstrate was already lawfully known, becomes public without breach, was lawfully received from another source, was independently developed without use of confidential information, or must be disclosed by law.

Axiorem's collection and processing of personal information is governed by the Axiorem Privacy Policy, as amended from time to time.

Where an Organization uses Axiorem to process personal information concerning employees, customers, contractors, patients, learners, or other individuals, the Organization remains responsible for determining the lawful basis and appropriate instructions for processing where required under applicable law.

Where required, Axiorem and the Customer may enter into a separate Data Processing Addendum.

Axiorem will not interpret Customer Content as automatically becoming Axiorem's own independent dataset merely because it is processed through the Service.

Axiorem will implement reasonable technical and organizational measures appropriate to the nature of the Service and risks reasonably known to Axiorem.

Axiorem does not guarantee that the Service will be immune from all security vulnerabilities, attacks, breaches, outages, or unauthorized access.

Customers are responsible for maintaining the security of their own devices, credentials, integrations, networks, Authorized Users, and source materials.

Where Axiorem becomes aware of a confirmed security incident materially affecting Customer Content or personal information, Axiorem will respond in accordance with its internal incident-response procedures and any applicable contractual or legal notification obligations.

The timing, content, and method of notifications will depend on the nature of the incident, applicable law, contractual obligations, whether sufficient facts have been established, and whether notification would compromise security, investigation, or legal requirements.

Unless otherwise stated, a Subscription does not grant unlimited use of the Service.

Axiorem may enforce reasonable technical limits to prevent abuse and maintain system availability.

Axiorem may provide free plans, trials, beta access, promotional access, credits, or limited functionality.

Free or promotional access may have limited features, lower processing quotas, limited retention, different support levels, and may not include enterprise guarantees.

Such access may be discontinued or changed without notice where permitted by law.

Axiorem may restrict multiple accounts or repeated attempts to obtain promotional benefits.

Paid Subscriptions are billed according to the applicable order, pricing page, checkout page, or agreement.

Axiorem may use third-party payment processors and does not ordinarily receive or store complete payment-card credentials where payment processing is handled by a third-party processor.

You agree to:

Prices may exclude applicable taxes unless expressly stated otherwise.

You are responsible for taxes imposed on your purchase or use of the Service, except taxes imposed on Axiorem's net income or taxes that Axiorem is legally required to collect from you.

Unless otherwise stated, paid Subscriptions may automatically renew for successive billing periods.

The renewal price may be the then-current applicable rate unless a separate written agreement provides otherwise.

You may cancel before renewal in accordance with the cancellation procedures displayed for your Subscription.

Refund eligibility is determined by the applicable Subscription plan, checkout terms, promotional terms, applicable law, and any separate written enterprise agreement.

Cancellation generally prevents future renewal but does not automatically entitle the Customer to a refund for an already commenced billing period unless required by applicable law or expressly stated otherwise.

Mandatory consumer rights, where applicable, remain unaffected.

Where reasonably practicable, Axiorem will seek to provide notice before suspension.

Either party may terminate the contractual relationship as permitted by these Terms or an applicable written agreement.

Axiorem may terminate an Account or Service access where the Customer materially breaches these Terms and fails to cure the breach within a reasonable period where cure is appropriate.

Axiorem may immediately suspend or terminate access where continued use presents an immediate security, fraud, legal, or material operational risk.

Upon termination:

Upon Account or Project deletion, Axiorem will delete applicable data according to its then-current technical deletion processes and applicable legal or contractual requirements.

Some information may remain temporarily in security logs, backups, disaster-recovery systems, accounting records, legal records, fraud-prevention systems, or other systems where immediate deletion is technically impracticable or legally prohibited.

Such retained information will remain subject to appropriate restrictions and will not be retained longer than reasonably necessary for the relevant purpose.

Where export functionality is offered, Axiorem may permit Customers to export certain Customer Content or Generated Content in supported formats.

Axiorem does not guarantee permanent availability of a particular export format.

Customers should maintain appropriate independent copies of business-critical content.

SCORM packages and other exported learning artifacts may be subject to compatibility limitations imposed by receiving systems.

Axiorem will use commercially reasonable efforts to operate the Service, but the Service is not guaranteed to be uninterrupted or error-free.

Service interruptions may result from maintenance, infrastructure outages, cloud-provider failures, AI-provider outages or quotas, network problems, cybersecurity incidents, software defects, force majeure, third-party integrations, or circumstances beyond Axiorem's reasonable control.

Axiorem may modify infrastructure, model providers, algorithms, workflows, interfaces, or implementation methods where reasonably necessary to operate and improve the Service.

Axiorem does not provide legal advice, medical advice, engineering approval, professional safety certification, regulatory certification, tax advice, financial advice, employment-law advice, or other professional advice.

Use of the Service does not establish a professional-client relationship.

Customers are responsible for implementing appropriate human review and governance.

To the maximum extent permitted by applicable law, the Service is provided on an "as available" and "as is" basis.

Axiorem disclaims warranties to the extent legally permitted, including implied warranties relating to merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, accuracy, completeness, reliability, suitability, and error-free operation.

Nothing in these Terms excludes a warranty or statutory right that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Axiorem and its officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the Service.

This may include, where legally permissible, loss of profits, loss of revenue, loss of business opportunity, loss of anticipated savings, loss of goodwill, loss of data, business interruption, or reputational harm.

To the maximum extent permitted by applicable law, Axiorem's aggregate liability arising from the Service shall not exceed the amount specified in the applicable Subscription, Order Form, enterprise agreement, or other applicable written agreement.

Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.

Indemnification obligations shall not apply to the extent the claim resulted from Axiorem's own liability that cannot lawfully be allocated to you.

You must not upload or distribute material that infringes third-party intellectual-property rights.

Axiorem may investigate allegations of infringement and may remove, restrict, or disable access to allegedly infringing material where appropriate.

Axiorem may establish additional procedures for receiving copyright or other intellectual-property complaints.

Where legally permitted and reasonably practicable, Axiorem may seek to provide affected Customers notice of legally compelled disclosures.

Enterprise Customers may be subject to additional terms addressing security, privacy, data processing, service levels, support, data residency, confidentiality, compliance, audits, subprocessors, and business continuity.

Such requirements may be established through an MSA, Order Form, DPA, SLA, Security Addendum, or other written agreement.

Where there is a conflict between an executed enterprise agreement and these Terms, the executed agreement controls to the extent of the conflict.

Axiorem may be accessible internationally.

You are responsible for ensuring that your use of the Service and Customer Content complies with laws applicable to you.

Customers must not use the Service in jurisdictions or circumstances where use would violate applicable export-control, sanctions, data-transfer, privacy, employment, sector-specific, or other laws.

Axiorem may implement geographic restrictions where reasonably necessary for legal, security, technical, or commercial reasons.

The specific rights and procedures available depend on applicable law and the individual's circumstances.

You may opt out of non-essential marketing communications where applicable.

Transactional and security communications may continue where reasonably necessary to operate the Account.

Legal notices to Axiorem should be sent to the legal contact details published on the Axiorem website or otherwise provided in an applicable enterprise agreement.

Notices to Customers may be sent to the email address associated with the Account or through the Service.

Axiorem may update these Terms from time to time.

For material changes, Axiorem may provide notice through email, an in-product notice, website notification, Account notification, or another reasonable communication method.

Updated Terms will identify the relevant effective date.

Continued use of the Service after the effective date constitutes acceptance of updated Terms where permitted by applicable law.

Where legally required, Axiorem will obtain renewed consent.

You may not assign or transfer your rights or obligations under these Terms without Axiorem's prior written consent, except where such restriction is prohibited by applicable law.

Axiorem may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of substantially all assets, financing, change of control, or transfer to an affiliate.

Axiorem is not responsible for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, government action, epidemics, widespread infrastructure failure, cloud-provider failure, telecommunications failure, cyberattacks by third parties, power outages, AI-provider outages, or other unforeseeable events beyond reasonable control.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall remain in effect to the extent permitted by law.

Failure to enforce a provision of these Terms does not constitute a waiver of the right to enforce that provision later.

These Terms, together with applicable Order Forms, the Privacy Policy, Data Processing Addendum, SLA, Security Addendum, AI Services Addendum, and other expressly incorporated documents constitute the agreement governing your use of the Service.

Subject to mandatory laws applicable to a User, these Terms shall be governed by the laws specified by the applicable Axiorem contracting entity.

Disputes shall be subject to the jurisdiction specified by the applicable Axiorem contracting entity or other binding agreement, unless the parties enter into a separate agreement requiring arbitration.

For enterprise Customers, disputes may instead be governed by the dispute-resolution mechanism in the applicable MSA.

Nothing in this section restricts rights that consumers may have to bring claims in a jurisdiction that cannot lawfully be excluded.

Nothing in these Terms is intended to exclude or restrict rights, remedies, protections, or obligations that cannot legally be excluded, limited, waived, or contracted out of.

Where a provision of these Terms conflicts with a mandatory requirement of applicable law, the mandatory requirement controls to the extent of the conflict.

For legal questions or notices relating to these Terms, contact Axiorem through the contact information published on the Axiorem website or provided in your applicable enterprise agreement.

By selecting "I Agree", creating an Account where an acceptance mechanism is presented, purchasing a Subscription, or otherwise using the Service after being presented with these Terms where acceptance is legally required, you acknowledge that: